---

title: "Program Manager, CS Policies at Bolt"

canonical: "https://jobhunter.my/vacancies/job-82095fb8303ffbd7-program-manager-cs-policies-bolt"

date_posted: "2026-08-30T00:00:00.000Z"

verified: "2026-08-31T01:11:13.288Z"

---

# Program Manager, CS Policies

**Company:** Bolt

**Location:** Tallinn, Estonia

**Remote signal:** No

**Published:** 2026-08-30T00:00:00.000Z

**Verified by JobHunter:** 2026-08-31T01:11:13.288Z

## Job description

The Program Manager - CS Policies plays a pivotal role in ensuring our policy frameworks are robust, scalable, user-centric, and compliant with legal and operational standards. This individual will be responsible for building and maintaining high-quality, clearly articulated policies that empower CS agents (in-house and outsourced), drive consistency, mitigate risk and enable better decision-making across the organisation. They will manage the end-to-end policy lifecycle—identifying the need for new policies, drafting and validating them with stakeholders, overseeing implementation, and reviewing impact over time.

- [Open the employer's vacancy](https://bolt.eu/en/careers/positions/7c9de03b-7595-4e51-af22-39fa799b4427/)

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