---

title: "Merchant Onboarding Manager (m/f/d) at Unzer"

canonical: "https://jobhunter.my/vacancies/job-a5b11a843257f01a-merchant-onboarding-manager-m-f-d-unzer"

date_posted: "2026-10-16T13:23:36.940Z"

verified: "2026-10-17T01:11:39.786Z"

---

# Merchant Onboarding Manager (m/f/d)

**Company:** Unzer

**Location:** Some Unzer Locations

**Remote signal:** Yes

**Published:** 2026-10-16T13:23:36.940Z

**Verified by JobHunter:** 2026-10-17T01:11:39.786Z

## Job description

What your work will look like: Manage assigned end-to-end onboarding cases for new and existing merchants across all supported payment products using the relevant onboarding systems. Perform merchant risk assessments and KYC/KYB/AML due diligence, including Sanctions-, PEP-, and Adverse Media screening, in accordance with internal and regulatory requirements. Execute Ongoing Due Diligence (ODD), periodic reviews, trigger event reviews and remediation activities for existing merchants throughout the customer lifecycle. Review and validate customer documentation, corporate ownership structures, Ultimate Beneficial Owners (UBOs), authorized signatories, contractual documentation and supporting evidence to ensure completeness and regulatory compliance. Monitor onboarding cases, identify missing information and proactively coordinate with merchants and internal stakeholders to drive cases to completion. Escalate complex or high-risk cases to Compliance, Risk or other relevant stakeholders where appropriate. Facilitate technical and billing onboarding by executing required activities and/or ensuring complete and accurate handover to the relevant downstream teams. Ensure assigned cases are completed accurately, within agreed SLAs, and in accordance with regulatory requirements and internal quality standards. Apply new regulatory and internal policy requirements as processes evolve. Maintain accurate documentation and case records in the relevant systems. Identify opportunities to improve operational efficiency and contribute ideas for process improvements within the team. What you need to be successful in this role: 1–3 years of experience in merchant onboarding, KYC/KYB, AML/CFT, or financial services. Understanding of payment products and merchant acquiring processes. Good understanding of AML/CFT legislation, KYC/KYB/ODD requirements, including Sanctions-, PEP, and Adverse Media screening. Ability to analyse corporate structures, ownership chains and contractual documentation. Experience working with CRM and onboarding platforms (e.g., MS Dynamics, Console, or equivalent). Strong analytical and problem-solving skills. Excellent communication skills with both customers and internal stakeholders. High attention to detail and documentation quality. Proficiency in Microsoft Office applications. What's next ? Does it sound exciting? - Apply with your CV in English. Please don’t shy away if you don’t meet all the requirements! We’re looking forward to meeting you. The interview process includes: a 30min intro call with a TA Partner, a 45-min Hiring Manager interview, a 60-min skills assessment call with the team. Please note the process might alter depending on our team’s availability.

- [Open the employer's vacancy](https://jobs.eu.lever.co/unzer/5b697fac-ff2b-40a8-96ee-f6ed41678acb/apply)

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