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Verified vacancy

AI Operations Lead, CS Product

Bolt · Tallinn, Estonia; Warsaw, Poland

Published Verified

Job description

Own end-to-end automation performance for a specific Bolt vertical and persona, with a focus on improving AI resolution rates. Identify failure patterns, improve Bolt's AI support agent guidance, knowledge, and data, and turn evaluation insights into measurable changes in partnership with Product, Engineering, Legal, Compliance, and vertical teams.

Department
Product & Design
Role group
Data/AI
Countries
Estonia, Poland, Romania, Portugal, Germany, UK, Nigeria, South Africa